Everything you need to know about delivery, our products, and getting support.
Orders are dispatched within 3–5 business days and shipped with tracked UPS delivery. You'll receive a tracking number by email as soon as your parcel is on its way.
Yes. Every order ships with UPS tracking. We'll email you a confirmation right after purchase and a tracking link once your parcel leaves our warehouse.
We recommend our purpose-made Steamer Water — distilled and limescale-free — to keep your steamer clean and running consistently, especially in hard-water areas.
Yes. If you're not completely satisfied, you can return your item within 15 days of delivery for a refund. Just reach out to our support team to get started.
Our steamers and shavers are designed to work gently on everything from everyday knitwear to delicate fabrics like cashmere and merino. Always check the care label on delicate garments first.
Reach out via email at contact@steamergo.com or call +1 (941) 3073 675. We're happy to help seven days a week.
Our transactions are secure and encrypted.
We are happy to answer your questions via phone or e-mail.
Every order is shipped and tracked with UPS.
Not satisfied? Return it within 15 days.